Managed IT Support · IT Strategy · Training · Since 2009
Helping you get the most out of your technology investment.
Tech that keeps slowing your team down? Worried about security, or not sure where to start with AI? We sort the day-to-day problems, keep you protected and plan what's next, so your technology works for you, not against you.
★★★★★ 5.0 on Google reviews
A dedicated team of IT professionals
IMG-01 · Hero illustration
Flat avatar-style scene: support person on a headset helping a client · 1600 × 1200
Find your fit
How big is your business?
Pick your size and we'll show you the services that suit you best.
Available to every business
Not sure where you fit? Book a 15-Minute Chat and we'll point you in the right direction.
What we do
One team for everything IT.
No juggling suppliers. Whether you need help today, a plan for next year or a team that's more confident with its tech, it all comes from the same people.
Proactive IT support
We keep an eye on your devices, backups and security, and fix things before they slow you down. When you need us, we're a call, email or chat away.
Strategy and projects
Experienced technology leadership when you need it, from roadmaps and budgets to migrations and office moves, without the cost of a full-time hire.
Skills and essentials
Training that helps your team get more from the tools they already have, plus the hardware, licences, hosting and phone systems that keep you running.
AI for your business
Get real value from AI, one step at a time.
Everyone's talking about AI, but knowing where to start is hard. We help you find where it will make a difference, lead it properly, set it up safely and get your team confident using it. We use AI in our own team every day, so our advice comes from experience.
Find where AI can help
We map how work really gets done in your business, then show you where AI and smarter tools will save the most time.
Lead AI with confidence
Experienced leadership to set your AI direction, choose the right tools and put sensible rules in place for how your team uses them.
Set it up properly
From Microsoft Copilot to custom enhancements, we plan, build and roll out AI tools so they fit the way you already work.
Advice when you need it
Not sure if an AI tool is safe or worth paying for? Support Flex clients can simply ask us for straight, practical guidance.
Get your team confident
Workshops, guides and short videos that help your team use AI tools like Copilot safely and well.
IMG-02 · Founders photo
Vince and Clare, relaxed, office or Chichester setting · 1500 × 1200
How we work
Big-business thinking, sized for you.
Whether you're a team of five or five thousand, you deserve reliable IT and people who understand your business. Founded in 2009 by husband and wife team Vince and Clare, PinPoint gives every client the same tools and expertise that large organisations rely on, and small businesses don't usually have access to.
Proactive, not reactive
We find problems before they find you.
Plain English
Technical or not, you'll always know what's going on.
A dedicated team
Experienced professionals who get to know your business.
Fair and transparent
Honest advice, even when the answer is "you don't need it".
Client reviews
Don't just take our word for it.
5.0
★★★★★
on Google reviews
★★★★★ · Google review
"I have found Pinpoint Networks easy to work with. They are helpful accessible and make things understandable for the digitally inexperienced."
Michael
★★★★★ · Google review
"Very professional and great quality service. Really quick to diagnose and fix the issues I had been experiencing with my email account. I would highly recommend."
Vanessa
★★★★★ · Google review
"Helpful advice and quick service for tech support and good guidance on choosing the best hardware selection for my requirements."
Nathaniel
Not sure where to start?
Book a 15-Minute Chat. No obligation, just a straightforward conversation about where you are and where we can help.