Introducing Tech Surgeries: Your Drop-In IT Support Sessions
Imagine having access to technical experts who can solve those niggly little issues or ask for a bit of advice. Whether it’s a malfunctioning email client, a stubborn Wi-Fi connection, or a sluggish device, tech problems can disrupt your day and leave you feeling frustrated. That’s where our Tech Surgeries come in.
What Are Tech Surgeries?
Tech Surgeries are drop-in IT support sessions designed to provide quick and effective solutions to your tech-related issues. Operating on a GP-style basis, our sessions allow you to get a few minutes of consultation or advice from our expert technicians. If we can fix the problem quickly, we will. Otherwise, we’ll provide you with enough information to get the issue resolved efficiently.
How Do Tech Surgeries Work?
Our Tech Surgeries are simple and convenient. Here’s how they work:
Drop-In Sessions: No appointments are necessary. Just drop by during our scheduled hours.
Quick Consultations: Get a few minutes of one-on-one time with our technicians.
Immediate Solutions: If the issue can be fixed on the spot, we’ll take care of it.
Guidance and Advice: For more complex problems, we’ll give you the guidance you need to resolve the issue.
Examples of Issues We Can Help With
Our team has successfully assisted with a wide range of tech problems, including:
-Fixing Outlook issues
-Connecting a Mac to Wi-Fi
-Troubleshooting slow devices
-Providing application assistance
-Resolving browser issues
Who Can Benefit from Tech Surgeries?
Tech Surgeries are an excellent resource for community organisers who want to support their members. Whether you’re managing a shared workspace, a networking group, or any other community, arranging regular Tech Surgeries can provide immense value. By offering this service, you can ensure that your members have access to reliable tech support, helping them stay productive and focused on their work.
Why Arrange Regular Tech Surgeries?
Here are a few reasons why arranging regular Tech Surgeries can be beneficial:
Increased Productivity: Quick resolutions to tech issues mean less downtime and more productivity.
Expert Support: Access to knowledgeable technicians who can provide immediate assistance.
Less Distraction for You: Scheduling a regular Tech Surgery means people know they can save the issues until they speak to us rather than turn to you for advice
Community Value: Enhance the value of your community or service by offering a valuable support service without the need to take on trained professionals that need managing.
Peace of Mind: Knowing that help is available can reduce stress and frustration related to tech problems.
Don't Just Take Our Word for It
“As founders of the Last Friday Club, we’ve witnessed firsthand how Vince and PinPoint Networks have become an invaluable resource for our community of freelancers and entrepreneurs in Chichester. Their ability to deliver expert IT solutions with patience and clarity has made them the go-to choice for our members. What sets them apart is their knack for making complex technical challenges manageable for small businesses, combining professional expertise with a genuinely helpful approach.”
– Debbie and Emily, Last Friday Networking
“The tech surgeries have really helped our co-working Space community with minor tech issues and bits of advice”
– Lucy, Rume2
Want to Hear Us in Action?
If you would like to arrange a regular Tech Surgery session for your community and experience the benefits of having expert IT support at your fingertips. Contact us today to learn more and schedule your first session. Just hit the button below.
